Help & Support

We're here to assist you with any questions about our B2B network.

How can we help?

Our support team is available from Monday to Friday to assist with technical issues or verification requests.

admin@ichehar.com
24h Response Time

Support Inquiries

Before opening a ticket, you might find your answer in the Frequently Asked Questions below.

Registration is quick and easy. Click on "Register" from the login page or footer. You will need to provide a name, email address, and password. A confirmation email will be sent to activate your account. Registration allows you to manage your listings, communicate with other members, and access your personal dashboard.

Make sure your email address is valid to receive the confirmation link.

How do I log in to my account?

Go to the login page, accessible via the "Sign In" link in the header or footer. Enter your email address and your password. If you experience difficulties, check your credentials or use the "Forgot Password" function.

I forgot my password, what should I do?

On the login page, click "Forgot Password?". Enter the email address associated with your account. A reset link will be sent to you by email. Follow the instructions to create a new secure password.

Your dashboard is your personal management center. You can:

  • Add a new business: Submit new listings for your company.
  • Manage my businesses: Edit, update, or delete your existing listings.
  • View my messages: Read and reply to messages from other members or support.
  • Edit my profile: Update your personal information, biography, and visibility preferences.

All listing changes are subject to administrative approval.

How to add a listing for my business?

Once logged in, go to your "My Account" dashboard and click "Add Business". Fill out the form with your business details (title, description, services, contact info, category, tags, image). Once submitted, your listing will be reviewed by our team before being published.

What is the listing approval process?

To ensure the quality and relevance of our directory, all new listings and updates are subject to manual review by our administrators. This process usually takes less than 24 hours. You will receive an email notification once your listing is approved and live.

How can I contact other business owners?

If you are logged in, you can send a message to another member directly via their public profile page. Search for the business or member you are interested in, visit their profile, and use the "Send Message" button. This is a great way to grow your B2B network.

Where can I see the messages I've received?

All messages you receive are accessible from your "My Account" dashboard, under the "Messages" section. You will find an inbox to manage all your communications.

Send Message